New Customer Announcement - BTG Live with Midoco Mid- and Backoffice

We are delighted to announce that the Baltic Travel Group has successfully onboarded onto Hashtag Midoco Mid-and Backoffice. BTG is one of the first companies to replace AGM, which is being sunsetted by the end of the year 2026.

Vladislavs Korjagins, CEO at the Baltic Travel Group underlines the impact of this step saying: “Implementing the Midoco solution is a key milestone in Baltic Travel Group’s digital transformation. As the first company in the Baltic States to adopt Midoco Mid- and Backoffice, we are significantly improving efficiency, data accuracy, and process transparency. For our customers, this means faster response times, clearer reporting, better cost control, and more personalized service, as our teams can focus less on administration and more on delivering value.” 

Steffen Faradi, CEO at Midoco Group, emphasises: "Partnering with the BalticTravelGroup is a key milestone for Midoco on its journey to deliver a software for international travel management companies to scale post-booking workflows thereby paving the path for smooth service, sales and operations.

The implementation of Midoco Mid-and Backoffice at BTG involves improving processes around automating booking date import from various sources, creating uniform and efficient order management and financial workflows. Amongst many other things this includes, auto-invoicing, reconciliation, multi-currency handling, virtual creditcards, cutomised workflows.

About the Baltic Travel Group (BTG)

Baltic Travel Group (BTG) is a full-service Destination and Travel Management Company (DMC & TMC) headquartered in Riga, Latvia, with offices in Vilnius, Lithuania and Tallinn, Estonia. The company positions itself as a premier partner for business travel, MICE (Meetings, Incentives, Conferences & Events), and inbound tourism across the Baltic region. baltic

With over 25 years of expertise, BTG has served more than 750,000 customers across 80+ countries. The company describes itself not as a conventional travel agency, but as a dedicated team focused on delivering tailored travel experiences for both corporate clients and individual travelers. baltic

Core Service Lines

BTG operates across three main areas:

Business Travel — comprehensive corporate travel management including flights, hotels, and ground transport, alongside B2B online booking tools, travel policy support, cost optimization, reporting, and round-the-clock customer care. baltic

Meetings & Events — end-to-end planning and execution of conferences, incentive programs, team-building events, product launches, sports events, virtual events, and sustainable gatherings. baltic

Inbound Tours — curated travel experiences across Latvia, Lithuania, and Estonia, covering individual (FIT) travel, group tours, luxury and special interest tours, shore excursions, and ad-hoc itineraries. baltic

Key Differentiators

BTG emphasizes its role as a one-stop shop for flights, events, and tours, backed by deep local expertise across the Baltics, tailor-made solutions, and 24/7 support. The company is a member of several international industry bodies, including IATA, ETOA, Euromic, and the American Express Global Business Travel network, reflecting its standing in the global travel industry. BTG also highlights a commitment to sustainability through dedicated sustainable event services. baltic