Travel Tech Blog

MIDOCO mid-office chosen by Fello to elevate process automation


MIDOCO mid-office chosen by Fello to elevate process automation

London/Hilden, December 12, 2019 – Travel Management Company Fello and travel technology specialist MIDOCO announce the implementation of MIDOCO mid-office, as Fello’s new mid-office solution from 2020.

MIDOCO mid-office, the market leader for travel ERP software in Germany, enables process automation and workflow efficiency for any booking channel. MIDOCO has expanded into the UK market, developing numerous features for corporate travel. Besides managing interfaces to the GDSs and OBTs, MIDOCO provides connectivity to Farelogix, Evolvi and Atriis. The software is configured to issue ATOL certificates. It has extended reporting capabilities for delivery of PRISM data, British Airways specific reporting, as well as for feeds to SUN Accounting Systems. MIDOCO also operates a direct, automated interface to Travelogix as the preferred analytics partner.

Steffen Faradi, Managing Director at MIDOCO GmbH, states, “Our vision is to deliver a mid-office solution that can handle downstream processes from all booking sources and adapt to technical changes easily. Especially NDC weighs heavily in our connectivity strategy. With Fello, we have found a partner eager to take the step preparing for the future of travel distribution.”

David Chappell, Technology Director at Fello, comments, “There is a growing need to be able to consume content for any product vertical from any distribution channel and to then automate operations uniformly across that content spectrum. MIDOCO gives us the capability to do just that – to connect, validate, and automate business process across our product portfolio. Having such a forward-thinking partner enables us to adapt to market developments quickly, and to take decisions independent of our supplier base. This freedom makes us agile to the market in such a way that it enables us to effortlessly scale & adapt to customer demand, whilst continuing to deliver exceptional service. MIDOCO is our core partner and a key part of our growth strategy. It is exciting to work with someone who shares our vision of corporate travel.”

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